Frequently Asked Questions
Find answers to common questions about our POS system and how it works.
What is a POS system?
A Point-of-Sale (POS) system is software and hardware that manages sales, inventory, and customer interactions. Our web-based POS lets you sell online and track stock in real-time.
Do I need technical skills?
No. Our admin dashboard is user-friendly and requires no coding knowledge. Just login, add products, and start selling immediately.
Can I use it on my phone?
Yes! The entire system is mobile-responsive. Shop on a phone, tablet, or desktop with the same smooth experience.
Is my data safe?
Yes. We use secure authentication, encrypted connections, and follow industry-standard security practices to protect customer and business data.
How many products can I add?
The Starter plan supports 50 products, Professional supports 500, and Enterprise has unlimited products. Upgrade anytime as you grow.
Can I change themes?
Absolutely! Both customers and admins can toggle between dark and light modes. Your preference is saved automatically.
What payment methods do you accept?
Currently we support cash and card payments collected during checkout. Additional payment gateway integrations are available on the Professional plan.
How do I get support?
Use the contact form to reach our team. Starter plan users get email support, while Professional and Enterprise get priority support.
Can I export my data?
Yes. On Professional and Enterprise plans, you can export orders, customer data, and inventory reports as CSV files.
Is there a free trial?
Yes! Starter plan is completely free forever. Try Professional for 14 days free with no credit card required.